Important Message: Our website is undergoing some maintenance. Sorry for incovenience. (Work in progress)
SPECIFIC PROVISIONS FOR RESIDENTS OF MALAYSIA If you are a Malaysia resident, Malaysia law may provide you with additional rights regarding our use of your personal data.
We collect information you provide directly via the Service, including but not limited to when you register an account, update your profile, access our content, make a purchase, participate in a sweepstakes, contest, survey, or other promotion ("Promotion"), contact customer support, or apply for a job. We may use Service Providers (defined below) to collect this information.
The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. The following is a list of the categories of information we collect and have collected in the last 12 months:
You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information.
The cookies we use fall into three categories: - Required Cookies: These cookies are required to enable core platform functionality and are therefore always enabled. This includes remembering your selected country and language, tracking your movement on and usage of our services for statistical purposes, storing whether you are logged in or not and storing your shopping bag and wish list items. We won’t ask for your consent to place those cookies because we have a legitimate purpose for setting them, but you can find a list of the cookies in our third party cookie list (linked below). - Analytic Cookies: These cookies are optional and allow us to track and analyze your experience on the Services, to optimize your shopping experience, to invite you to provide feedback, and to allow you to interact with product reviews. - Social media and Advertising Cookies: These cookies are used by advertising companies to serve ads that are relevant to your interests and to personalize marketing both within and beyond our Services including social media. Those partners (e.g. Facebook and Google) may combine that information with other information they have collected from you. These partners collect data directly from your web browser and the processing is subject to their own privacy policies.
VENYSS does not knowingly collect personal information from children under the age of thirteen (13) – in the sixteen (16). In the event that VENYSS ever does so, we will strictly comply with the Children's Online Privacy Protection Act or other legislation. If you are a parent or guardian and believe VENYSS has collected such information in a manner not permitted by relevant legislation, please contact us as set forth in the section entitled "Contact Us" below, and we will remove such data to the extent required by relevant legislation. In addition, we do not sell the personal information of minors under 16 years old who are Malaysia residents.
You may access, update, or remove certain account information that you have voluntarily submitted to us through the Service. If you would like to update or revise information in your account, you may do so through your account or by contacting us as set forth in the section entitled "Contact Us" below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Malaysia residents and data subjects in MALAYSIA have additional rights as set forth in the sections entitled "Additional Disclosures for Malaysia Residents" in below.
To opt-out of receiving e-mail promotions from VENYSS, please follow the unsubscribe instructions in our promotional e-mail correspondence or contact us as set forth in the section entitled "Contact Us" below. Please note that opting out of promotional communication received from VENYSS does not affect our non-promotional communications with you, service messages, orders placed with VENYSS, or our ongoing business relations.
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Despite the measures we take, transmission via the Internet is not completely secure and we cannot guarantee the security of your information.
By email: email@example.com
By mail: VENYSS Sdn. Bhd., attn: Legal / Privacy, Lot 7B, Level 1, KBCC, Jalan Hamzah, 15050 Kota Bharu, Kelantan.
These additional disclosures for Malaysia residents apply only to individuals who reside in Malaysia. The Malaysia Consumer Privacy Act provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.
In the past 12 months, we have collected the following categories of personal information enumerated:
For more information on information we collect, including the sources we receive information from, review the "Information We Collect" section. We collect and use these categories of personal information for the business purposes described in the "Use of Information" section, including to provide and manage our Service.
We use and partner with different types of entities to assist with our daily operations and manage our Service. Please review the "Sharing of Information" section for more detail about the parties we have shared information with.
VENYSS does not sell your personal information.
If you are a Malaysia resident, you have the rights to delete the personal information we have collected from you and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
To exercise any of these rights, please email a customer service representative at firstname.lastname@example.org. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and verify your identity directly.
You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.
If you are a customer in Malaysia, in addition to the rights set forth above, you have the right to request information from VENYSS regarding the manner in which VENYSS shares certain categories of personal information as defined by Malaysia's "Shine the Light" with third parties and/or affiliates for their own direct marketing purposes. To receive this information, send us a request at the address set forth in the section entitled "Contact Us" above. Requests must include "Malaysia Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that VENYSS may provide this information in a standardized format that is not specific to you and is not required to respond to requests made by means other than through the provided e-mail address or mail address.
Any Malaysia residents under the age of eighteen (18) who have registered to use the Service and posted content or information on the Service, can request that such information be removed from the Service by sending an e-mail to the e-mail address set forth in the section entitled "Contact Us" below. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view.
VENYSS does not sell your personal information.
VENYSS, located at the address in the section entitled "Contact Us" above, is the controller with respect to information you provide through the Service.
We use personal data collected through our Services only when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data.
The legal ground may be one of the following:
Consent, GDPR art. 6 (1) (a): For example, where you have provided your consent to receive marketing emails from us. You can withdraw your consent at any time. In the case of marketing e-mails you can withdraw your consent by clicking on the “unsubscribe” link at the bottom of the email or by contacting us.
Performance of a contract with you (or in order to take steps prior to entering into a contract with you) GDPR art. 6 (1) (b): For example, where you have purchased products or services from us and we need to use your contact details and payment data in order to process your order and deliver your product or services.
Compliance with law GDPR art. 6 (1) (c): In some cases, we may have a legal obligation to use or keep your personal data. For example, where we need to keep payment information as tax documentation or when handling VAT issues.
Where we rely on cookies to collect any personal data please see our Section on Cookies policy for more information and how to manage your cookie choices.
Whenever we transfer your personal data out of the MALAYSIA, we ensure similar protection and put in place at least one of these safeguards: - We will only transfer your personal data to countries that have been found by the MALAYSIA Commission to provide an adequate level of protection for personal data. - We may also use specific approved contracts that use Standard Contractual Clauses for the protection of personal data where appropriate, with our service providers that are based in countries outside the MALAYSIA. These contracts give your personal data the same protection it has in the MALAYSIA.
If you are a data subject in the MALAYSIA, you have the following rights: - You are entitled to request access to, rectification or erasure of your personal data. - You are also entitled to oppose the processing of your personal data and to request restriction of the processing of your personal data. - You have in particular an unconditional right to oppose the processing of your personal data for direct marketing purposes. - If the processing of your personal data is based on your consent, you are entitled to revoke such consent at any time. Revocation of your consent will not affect the lawfulness of the processing carried out prior to your revocation of consent. - You are entitled to receive personal data which you have provided to us in a structured, commonly used and machine-readable format (data portability). - You can always lodge a complaint with an MALAYSIA data protection authority.
Your rights may be subject to conditions or restrictions. Accordingly, there is no certainty that you will be entitled to for example data portability in the specific situation; it will depend on the circumstances of the processing.
To exercise any of these rights, contact us as set forth in the section entitled "Contact Us" above and specify which right you intend to exercise.
We will respond to your request within 30 days and we may require additional information from you to allow us to confirm your identity.